Terms Conditions
Thank you for selecting Our Hotel as your preferred accommodation in Malaysia.
Before payment is made, please double-check and make sure all details are correct:
- Your credit card is required for payment confirmation.
- Room rates will be charged upon confirmation.
- Payments made are NOT refundable.
- No changes on Check-in dates.
- No changes on selected hotel branches.
- Check-in time is from 15.00pm and check-out until 12.00pm
Please do not hesitate to contact us at the following e-mail address during business hours: Contact Us
Child Policy
- One (1) child below 12yrs old stays on a complimentary basis provided by sharing existing beddings with adults.
Cancellation:
This is a non-refundable booking
- The booking cannot be canceled
- The booking can not be amended
- Once the booking is received the hotel will charge full payment to the credit card for the whole stay.
No-Show / Shorten stay:
- Full stay per room will be charged on your credit card for NO SHOW.
- No refund in full or in part will be made for un-utilized services included in the package or for shortened stay and no-show.
